FAQ’s

FAQ’s

FREQUENTLY ASKED QUESTIONS

Answers Before You Ask.
Support When You Need It.

Have questions about how Law Partner On Call works, what we handle, or how to get started? Find answers to the most common questions from attorneys and law firms.

FREQUENTLY ASKED QUESTIONS

Everything You Need to Know About Working With Us.

Services & Workflow

We recommend scheduling a free orientation consultation to understand how our services can support your practice. Use the registration function on our website to tell us about your firm and request a call. Signing our umbrella contract upfront ensures you’re ready to assign work quickly when needed—no obligation to order services, but you’ll be set when urgency strikes.

Submit a written request for our Intake form where you can include your deadline, instructions, and any documents. We’ll give you a time estimate and require prepayment. You’ll then be matched with an expert who can meet your timeline. Urgent tasks? Call us—sometimes you’ll need support immediately after a hearing or mid-trial. Flexibility is built into our agreement.

We operate Monday–Friday, 8:00 AM to 5:30 PM EST, and Saturday, 9:00 AM to 1:00 PM. But if something is urgent, reach out—we monitor email, calls, and texts even after hours when possible. No guarantees, but we try to be there when it matters most.

Yes! If you don’t see what you need listed, just ask. We’re flexible and may be able to help.

We need at least 3–4 days buffer before your real deadline to allow for your review. Since you’re the final sign-off, this gap ensures quality and reduces risk.

Working With Your Firm

We work only with you—the attorney. If you ask us to speak with your client or witnesses, we report only to you. We do not advise or contact your client outside your direction.

You are. We’ll handle 90–95% of the draft, but you’ll finalize the product. Your professional judgment is essential, and we work to save you time—not take your place.

Absolutely. We begin with a confidentiality agreement. All our associates are bound by the same, and no client or case information is ever disclosed.

Yes. You must be licensed in any jurisdictions relevant to your case. While many of our experts are attorneys, you retain full legal responsibility—and we never compete with you or engage your clients directly.

We don’t appear in court, but we can help you find someone who does. We charge only for connecting you. You pay them directly and verify their licensure.

Pricing & Policies

Of course! It should cost you as the attorney nothing! In most cases, attorneys should be billing our services to your client. Our services are similar to an outsourced paralegal or associate—billed at a lower hourly rate. You may even mark up our rate to reflect your supervision. Some attorneys use us for internal advisory too.

You can use Zelle (email: legisman@yahoo.com), or send a check in advance allowing time for it to clear before delivery of completed work.

If we haven’t started, you can cancel. If we’ve begun, you pay only for completed work (plus 15%), and we’ll provide everything done so far.

If the product meets the brief but you prefer a different style or change direction, additional work is billed as usual. That said, we’ll go above and beyond to ensure your satisfaction.

Yes, with a separate agreement. Our recruiting services are contingent on success and your satisfaction.

30+

Years of Combined Expertise

50

States & Jurisdictions

100%

Human Legal Support

1-5 Days

Typical Turnaround

LET'S WORK TOGETHER

Have More Questions? Let’s Talk.

Every law firm has different needs. If you don’t see your question answered here, contact us and tell us what you’re looking for. We’ll help you determine whether Law Partner On Call is the right resource for your practice.